Program Manager to oversee and coordinate operations and development team activities, apply engineering and project management best practices to customer projects, and serve as a technical interface between the customer and the customers engineering support group. The Program Manager will maintain and advance As Is system configuration documentation for customer systems, including network connections, internal connections, hardware configurations, operating systems, virtual machine configurations, AWS services, proxy services, security configuration, and operations and maintenance processes and procedures. The Program Manager will either be conversant already or rapidly become expert with the customers engineering group future systems architecture, and will examine and compare the As Is configurations of customer systems to current and future engineering group architectures and make recommendations to keep customer systems in line with current and future system engineering standards. The Program Manager will lead the implementation of software engineering best practices and identify needed improvements, and lead and coach operations and development teams in translating business needs into technical designs. The Program Manager will identify technical improvement opportunities in current software programs to optimize operational performance and efficiency for internal and external customers. The Program Manager will be responsible for reporting violations of the customer's policies and procedures, Standards of Conduct, governance program, laws and regulations through designated customer representatives, and will assist with internal control failure remediation efforts. The Program Manager will ensure concerns with internal control design or performance and process changes that impact internal control execution are communicated to the customer. The Program Manager will conduct research to solve practical engineering problems in-depth and improve or develop new methods/approaches to product application, problems, and solutions to ensure quality, efficiency, and cost effectiveness; in accordance with customer policies and procedures. The Program Manager will develop manuals, standards, and methods for the department to include functional descriptions, sequence of operations, schematics, drawings, logic diagrams, supporting information on components, spare parts recommendations and installation instructions. Additionally, the Program Manager will estimate development effort for project scope, troubleshoot and resolve functional- and performance related issues, and analyze reported defects, replicate, and recommend fixes for the defects. The Program Manager will also help the operations and development teams maximize agility and productivity, and serve as mentor for junior developers in the hard and soft skills required for success. The customer will require monthly activity reports from the Program Manager.

Location: Fort Meade

CONUS Travel: N

OCONUS Travel: N

Night Work: N

Local Travel Using a POV: N

Pager Duty: N

Pager Duty Comments:

Work on Holidays: N

Work on Weekends: N

Shift Work: N

Warzone: N

COOP: N

Unpublished Skills: Yes

Full Time